Supporting NSW

Safe, structured family time.

Professional, child-focused support for supervised family time and changeovers, with clear communication and high-quality documentation for families and referring professionals.

What we provide

Professional support for family-time arrangements.

Supervised family time should feel structured, child-focused and professionally managed, while still leaving room for meaningful family connection.

Family sharing a positive moment together during community-based family time

Supervised contact visits

Observation and supervision of parenting or family time in an agreed, child-appropriate setting.

Supervised changeovers

Structured handover support designed to reduce direct conflict and keep arrangements clear.

Community-based family time

Sessions in suitable community settings where the arrangement supports the child and family.

High-quality documentation

Clear, factual records of attendance, interactions and significant events to support authorised families and referring professionals.

Professional liaison

Communication with authorised parties and referrers about practical arrangements and service delivery.

Transport where agreed

Transport support may be considered as part of an agreed service arrangement.

How it works

A clear process from enquiry to service.

We begin by understanding the arrangement, the people involved and what is needed for safe, workable family time. We then complete intake, clarify expectations and determine the most suitable way to proceed.

  1. EnquireTell us what support is needed and the preferred timing.
  2. Intake & planningWe clarify the arrangement, expectations and practical details.
  3. Service beginsA suitable supervisor is briefed and the agreed service commences.

Need supervised contact or family-time support?

Complete the service enquiry and we will contact you to discuss the arrangement.

Complete enquiry